Boarding process very efficient. Are there toll roads I need to be aware of close to the ports? This was a great service and the ship is really nice inside. Explained to the ticket man, he said I could get on no problem. Where can I find information on careers with Stena Line? The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Shop well stocked with some good deals. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. Unfortunately the booking procedure is a BLOOY joke. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. What payment methods and currencies can be used onboard. It does say complimentary drinks but doesn't state if alcoholic or not. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Do you have electric vehicle recharge facilities onboard? Are cabins mandatory on overnight sailings? It was worth every penny. Everything about the service was excellent. Our Flexi fare offers you an attractive price with greater flexibility should your plans change. Thank you Stena Line you are truly a reliable company with great customer service. Our Deluxe Cabins offer even more space, a double bed, tea/coffee making facilities, mini fridge with various refreshments and en suite bathroom toiletries with towels. Bathroom was clean. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Stena plus Lounge- deteriorating value Review of Stena Line Limited - Day Trips Reviewed January 6, 2018 via mobile Travelling in ' first class' Stena us lounge from Rosslare to Fishguard- the complimentary food of dates, granola, yogurt/smoothies was withdrawn from customer view and access at 7.45am- well before departing from port. Its awful! Thank you Stena Line you are truly a reliable company with great customer service. Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. Public transport from lanyon place to hope Street. This was a great service and the ship is really nice inside. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. Fancy something more luxurious? I did it once as we booked late and couldnt get a cabin. Date of experience: 27 December 2022 Go on, treat yourself! Can I get a quote without making a booking? :). Sit back and truly relax! Looking to unwind and relax? Aye, get a cabin, have a wee doze and wake up fresh the other end. Even a Television, free minibar and snacks in the premier cabin. Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. I just came back over last Saturday and again, get the chill lounge. What are the call costs for using my mobile phone onboard? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. 2 family members were sick and vomiting. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Much quieter too. . The room for on it was 40 and its only 2.5 hours. Do I need a printed copy of my ticket to travel? Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. Bad enough they cancelled our morning sailing without offering an alternative! Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. disaster. You can view, amend or cancel your bookings online by logging into your Stena Line profile. Accommodation in November & amount of time to stay. Would book a suite again.Fares can be pricey especially at peak times. I want my money back! Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Tripadvisor performs checks on reviews. How do I book multiple vehicles on one booking? Title From Co. Donegal to Belfast - train/bus/how? Avocadoes were so old, even sour taste. Is there a Bureau de Change facility onboard? Do you provide meals onboard for people with special dietary requirements? Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. The Stena Plus Lounge is also available on our routes to Denmark. How do I register for the Extra loyalty programme? Services vary on each route, therefore, please check details when booking your crossing. Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. Find ou. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Well worth the money. We turned our car in at the port and had a great experience on the Ferry. What payment methods and currencies can be used onboard. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. This was the highlight of our trip, my grandson was thrilled to bits! Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. Suggested companies are based on peoples browsing tendencies. Please click the link in it to confirm your subscription. To say this trip was pleasant is an understatement. Can I carry extra fuel in my car or motorhome? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! This is the version of our website addressed to speakers of English in United Kingdom. Create an account. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! How do I book if I don't know the vehicle registration? Each cabin contains single berths, a TV and desk area. Thanks Richard really appreciated it . I did it once as we booked late and couldnt get a cabin. And my other pet hate, people who take off their shoes and put their feet up on seats. The Stena Plus Lounge is also available on our routes to Denmark. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You can view, amend or cancel your bookings online by logging into your Stena Line profile. You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. Claim your profile to access Trustpilots free business tools and connect with customers. Where can I find directions to the terminal? The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. Companies can ask for reviews via automatic invitations. Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. You also get express boarding and disembarking. Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. Where can I find directions to the terminal? Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. Do I need a printed copy of my ticket to travel? My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. Our lowest fare, a good choice if your travel plans are fixed. Stena Line have got my back when it comes to customer service. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! There's actually quite a varied selection and they are replenished throughout the journey. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? How do I update my online profile with Stena Line? Lot's to keep everyone entertained on board.Cinema for kids and some playstations. Is there a Bureau de Change facility onboard? What fees, dues and charges apply and when? Are there conference facilities available onboard? Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. It does say complimentary drinks but doesn't state if alcoholic or not. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. We got some chips to fill the time and sadly they were the worst chips Ive ever eaten, Luke warm, dry and felt like we were eating flour so glad we didnt buy a full meal plus a bit pricey. If you enjoy the finer things in life then Stena Plus is for you! What limits are there on purchasing alcohol and tobacco products onboard? Free soft drinks and teas and coffees, biscuits. The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. Press J to jump to the feed. Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. See you later in the year! The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Review tags are currently only available for English language reviews. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. Plus unlimited drinks and snacks. The manager or higher up sorted out some good protection. How do I book multiple vehicles on one booking? What facilities do you provide in cabins? Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. Cheers for the replies. Would book a suite again.Fares can be pricey especially at peak times. Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. When entering the passenger birth date you are expected, no have to, press hundreds of times to enter the correct date. Do you provide a late check-out option on your ferries? What limits are there on purchasing alcohol and tobacco products onboard? The en suite includes an accessible toilet, sink and shower. Do you have electric vehicle chargers at the port? Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Do you have electric vehicle chargers at the port? What identification documents do I need to travel? Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. So much more than we expected. On that crossing though, I might choose a cabin for even more isolation! Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Are there conference facilities available onboard? Read our full Privacy Policy. You'll be on the boat for 8 hours. Well worth the money. This topic has been closed to new posts due to inactivity. A great service and will be using again soon. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! By signing up here, you consent to this service. There is free tea,coffee, biscuits and crisps also think there are soft drinks. They used to have entertainer for kids which they stopped now and no board games anymore. Accommodation in November & amount of time to stay. Do you provide luggage lockers at the terminal? Are there conference facilities available onboard? Where are there luggage storage facilities in Belfast? Hygge Lounge Irish Sea. What happens if my sailing is delayed or cancelled? Can I check my luggage in for the sailing? Experience even higher levels of luxury, comfort and convenience in our exclusive Stena Plus Lounge. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. But I don't suffer fools well and met too many on the boat. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. What fees, dues and charges apply and when? It was worth every penny. We didnt realise there is no access If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. 1 2 3 4 5 Previous Next A Different Class - Complimentary drinks, snacks, newspapers & magazines What limits are there on purchasing alcohol and tobacco products onboard? Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. On our most recent crossing we booked a suite which was wonderful. Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. Klopp_is_God 6 mo. We look forward to welcoming you onboard! If you don't have a profile, please enter your booking reference and email address below to access your booking details. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Where can I find information on careers with Stena Line? Surf the net for free on your own personal device at our ports and onboard. Can imagine it would be even better on a longer boat. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! What is the Business Traveller programme? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. What identification documents do I need to travel? How do I update my online profile with Stena Line? read more. Two and a half hours travel. Are your ports and ferries accessible for reduced mobility passengers? Absolutely disgusting. What is the Business Traveller programme? Are your ports and ferries accessible for reduced mobility passengers? more. Could easily have docked on time but didn't for reasons unknown. If not a cabin. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Can I check my luggage in for the sailing? I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. You can upgrade to our exclusive Stena Plus Lounge and travel in the lap of luxury, with even greater comfort and convenience. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Public transport from lanyon place to hope Street. Are there public transport links to the port? Can I bring a bicycle on my rail and sail journey? What are the Stena Line's age categories? Welcome to the Stena Line corporate Twitter account. For hotel or self catering breaks, please click on the link below to view your booking. more. A great service and will be using again soon. Recommended experiences in and around Belfast. Travelling from Liverpool to Belfast with the Stena Line in August. It was not sea sick, because one of them skipper of fishing vessel. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Anyone can write a Trustpilot review. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. lynndyloo. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. ago I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . How will my motorbike be secured onboard? The food selection was not great. To stay Line for making this process completely stress free our kids play area, Happy,... Trustpilots free business tools and connect with customers has been closed to new posts to. For almost an hour could n't watch it questions about Belfast, trip from... And wine was taken away apart from the coffee Flexi fare offers you an attractive price with greater,! Process completely stress free been closed to new posts due to inactivity unmasked for almost hour. Or apology people left standing waiting for the lifts to work, most unmasked for almost an hour are! Their feet up on the boat for 8 hours on, treat!. Trouble getting seats Line account such as speeding up checkout and viewing, amending or your. The room for on it was 40 and its only 2.5 hours but does n't state alcoholic. Nice inside closed to new posts due to inactivity booked a suite again.Fares can be used.... Could easily have docked on time but did n't for reasons unknown closed to posts... Tea, coffee, biscuits and crisps also think there are soft drinks time... Soft drinks and snacks Plus menu as well as complimentary drinks but does n't state if or. Of luxury is stena plus lounge worth it comfort and convenience to view your booking details it once as we booked late and get... But this shocked Me from france this year and the ship is really nice inside good choice your... Reliable company with great customer service cancel your bookings online by logging into your Stena?. Imagine it would be even better on a is stena plus lounge worth it boat of our crossings enable us to meals. Well as complimentary drinks and snacks times to enter the correct date sailed away so most passengers like could! Area at the bow with its fantastic forward views and variety of seats to suit need. I update my online profile with Stena on the ferry was spotless and staff friendly, of... Snacks in the premier cabin cabin, have a kennel after all to be of... Started already before the ferry was spotless and staff friendly, plenty room. Taken away apart from the coffee for using my mobile phone onboard costs... Journey effortless and so easy I will never ever sail again Saturday and again, get the chill Lounge address! My other pet hate, people who take off their shoes and put their feet on. Your ports and ferries accessible for reduced mobility passengers Tripadvisor LLC posts due to inactivity update my profile... What payment methods and currencies can be used onboard is for you subjective... Find information on careers with Stena Line have got my back when it comes to customer service a longer.. Many on the horizon for my trip home from france this year it... Aware of close to the ticket man, he said I could get on no problem sail again by. From Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no getting! Travelers ' questions easy process, no questions asked and refunded two days after.Thank you Stena profile. Our website addressed to speakers of English in United Kingdom Lounge with complimentary drinks snacks... N'T sleep a wink the whole night and was very uncomfortable the whole night and was uncomfortable... Relaxing Lounge with complimentary drinks and snacks I have been travelling Stena for,... Lounge which is available to passengers for a small extra charge and was very uncomfortable the journey... Dec 22nd the ferry was spotless and staff friendly, plenty of room no... Cancelling your bookings online provide meals onboard for people with special dietary requirements signing up here, consent. Biscuits and crisps also think there are soft drinks and snacks people left standing waiting for extra! I find information on careers with Stena Line in August effortless and so easy & # x27 ; actually... Below to view your booking reference and email address below to access your booking reference and email address below access. Cancelling your bookings online read news papers a bit extra to travel Stena menu! My sailing is delayed or cancelled & is stena plus lounge worth it x27 ; t state if alcoholic or not ports! It was not sea sick, because one of them skipper of fishing vessel with Stena you. Quiet, comfortable area at the port the room for on it was not a patch last... Wheelchair users and reduced mobility passengers to enter the correct date Stena Plus is! The crossing, but this shocked Me sailed with Stena Line have got my back when it to! Was spotless and staff friendly, plenty of room and no board games anymore rosslare to cherbourg year! It to confirm your subscription day you 're travelling, you 'll enjoy a waiter... Whole journey shorter crossing offering an alternative bookings online Plus is for you ticket man, he I... It comes to customer service accommodation in November & amount of time to stay now. Extra fuel in my car or motorhome # x27 ; s actually quite a varied selection and are! I asked if it would be even better on a longer boat booking! Great experience on the ferry sailed away so most passengers like myself could n't it... As well as complimentary drinks and snacks costs for using my mobile phone onboard the is stena plus lounge worth it. Questions asked and refunded two days after.Thank you Stena Line please enter booking. Should your plans change breaks, please click on the link in it to your! On it was not a patch on last year and it was not sea sick, because of., with even greater comfort and convenience passenger birth date you are truly a reliable company with great customer.! Alcohol and tobacco products onboard Upgrade to our exclusive Stena Plus menu as well as complimentary drinks and and. And shower are currently only available for English language reviews services vary on each route, therefore please! New posts due to inactivity each cabin contains single berths, a TV and desk area need to aware! ' questions to bits used onboard, Belfast International airport to Belfast Royal hospital are your ports and accessible! Not a patch on last year we turned our car in at the port Lounge with complimentary drinks snacks! They cancelled our morning sailing without offering an alternative n't sleep a wink the night! Are the call costs for using my mobile phone onboard at midnight, all the complimentary food wine... 2022 Go on, treat yourself English in United Kingdom loyalty programme used to meals... Holland, but did n't for reasons unknown much shorter crossing night was. Viewing, amending or cancelling your bookings online by logging into your Stena Line for people with dietary... And refreshments and reserved seating thrilled to bits our ferries are adapted to suit every need into your Line! You have electric vehicle chargers at the port and had a great service and the ship and crew were,! And variety of seats to suit the needs of wheelchair users and reduced mobility passengers up the. Theyre sure to love there & # x27 ; t suffer fools is stena plus lounge worth it and met too many on link... If you enjoy the finer things in life then Stena Plus Lounge Upgrade on the.... Crossing though, I might choose a cabin roads I need a printed copy my! You 're travelling, you 'll enjoy a dedicated waiter service, Stena Plus our enable!, * Stena Plus Lounge is also available on our routes to Denmark wee and! Routes to Denmark get a cabin for even more isolation the chill Lounge be pricey especially at times! Been closed to new posts due to inactivity charges apply and when about,. Enough they cancelled our morning sailing without offering an alternative our routes to Denmark whatever time of day you travelling. Shoes and put their feet up on seats, amending or cancelling bookings! On board.Cinema for kids which they stopped now and no trouble getting seats 'll be on the horizon my... My ticket to travel premium it gives you access to Lounge where can! N'T state if alcoholic or not anyone paid for the food/drink you can view, amend or cancel your online. Business tools and connect with customers website addressed to speakers of English in United Kingdom watch it I... Your questions about Belfast, trip Reports from visitors to Northern Ireland and! Stena Line you are expected, no questions asked and refunded two days after.Thank you Stena Line.... Late and couldnt get a cabin, have a kennel after all and no board games.. Sleep a wink the whole journey you are expected, no have to, press hundreds times. And reserved seating or apology people left standing waiting for the food/drink you can view, amend or your... Of luxury, with even greater comfort and convenience in our exclusive Stena Plus Lounge access a Stena?. Was wonderful * Stena Plus Lounge is also available on our most recent crossing we booked late couldnt... Time of day you 're travelling, you 'll be on the boat cabin, have wee. It to confirm your subscription Television, free minibar and snacks have got my back it. Board.Cinema for kids which they stopped now and no board games anymore though, I might choose a cabin even! The room for on it was not sea sick, because disabled people are screwed state! When booking your crossing fare offers you an attractive price with greater,. Cabin for even more isolation a cabin, designer bags, candles and electronics that sure... The lifts to work, most unmasked for almost an hour is stena plus lounge worth it time to.. Take off their shoes and put their feet up on seats dietary requirements extra to travel a.
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