When you drop off your equipment, keep your return receipt or tracking number. Start your claim today. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. Get that equipment in on time. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. FairShake can help. Equipment return: Call customer service for details. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. The business enterprise was the seventh biggest cable operator. Avoid posting any personal information, such as account numbers or addresses, to the public page. . We're sorry that didn't solve your issue. You can. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. Access the services you need at the FedEx Ship Center at 1717 Sidney Baker to meet your timeline with FedEx Express and FedEx Ground services. Suddenlink Need Print A Return Label Return My Suddenlink. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Your insight helps, and well do our best to improve your experience. Fee for late or no return: Varies by device, up to $210 or more. Also check out the Optimum website for the latest promotional deals available for you to take advantage of. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. If you have questions about an existing internet service order, please call 844.263.2443. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. So this contract either ceased, once you agree to terminate it or cancel it. You can use the Suddenlink location finder and visit a store in your area to return the items in person. Customer service number: 866-777-7550 Hours: 24 hours a day, seven days a week Early termination fee: None. Astound Business Services are available at your address. It had 1.4 million residential and 100,000 commercial enterprise subscribers. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. Like with AT&T, canceling online is probably reserved for DSL customers only. There is no option to cancel online, but you can cancel your Cox service by calling customer service or visiting a Cox store. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. You do not have to worry about the packing needs, as this organization will supply these services for you. Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. If you are on the receiving end of this type of corporate shakedown, we can get results. Xfinity gives you a few options when it comes to canceling. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Optimum does not use email to provide customer support. 33 Suddenlink Return Label trishascott April 30, 2020. Please give us a little more information to finish your order. Be sure to contact Suddenlink if they do not. Other restrictions may apply. To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. We present information collected independently from official provider websites. There are several ways you can contact Optimum support any time of day. We can provide you with a prepaid FedEx shipping label. Whether it has to be there overnight or within a couple of days, you have options. David is from and currently resides in the Charlotte area with his wife, son and two cats. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. Forgot your Optimum ID? return and carefully place it, including all remote controls and power cords, in a box of your choice. The exact amount of your ETF will depend on the number of remaining months in your contract. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. All content on this Web site is proprietary. Start your return. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Login to your Mediacom account to search for the nearest store location. Before its acquisition by Altice. These partnerships allow us to connect you with the best providers and products for free. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Visit the Optimum support page to find the answers to your questions. Canceling service before the contract ends will likely result in early termination fees. Spectrum does not require a contract and does not charge early termination fees. All trademarks and service marks are the property of their respective owners. Visit Optimum Chat Now. Equipment return: "Promptly" by mail or in person at a store location. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Just ask if you're under a contract and what fees may come if you cancel your service. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. We use cookies to improve your experience on our site and to show you relevant advertising. By clicking "Accept" you consent to the use of these cookies. How do you program your Optimum TV remote control? Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Had to follow up on the app. However, customers may be required to pay the balance for the full billing cycle. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. The fee for a modem, for example, is $100, and the fee for a router is $80. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. And FairShake can help. [1] [2]. Its that simple! Equipment return: By mail within 30 days of canceling. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. There are many reasons for you to return the equipment back to the company. Fee for late or no return: Call customer service for details. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. According to the Kinetic cancel page, you can also call the store location to cancel. RCN appreciates your efforts to return our equipment. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Safely deliver it to any shipping center, preferably UPS or FedEx. Fee for late or no return: $150. Use the courier company website to track the delivery. finder and visit a store in your area to return the items in person. Youll be the first to get the latest news and promos directly to your inbox. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. has to be returned. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. If you live outside the NY Tri-state area, please follow the return instructions below. Just be prepared for it when you call. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. with your phone or with a camera before you deliver it back to the company in person or through the mail. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. You have. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Any cost for unreturned tools shall be due immediately. We can provide you with a prepaid FedEx shipping label. Breaking up (with your internet provider) doesn't have to be hard to do. For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. Recover it. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. Upload vs. download speed: Whats the difference? When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Additional fees and terms may apply. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. See the full list: Pet Friendly Hotels in Antony. 2023 FairShake. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Early termination fee: None. Equipment return: By mail within 45 days. After about 60 seconds, plug your modem in. Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. Stick the prepaid shipping label over the original label and remove the other labels. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. Is Suddenlink wrongly charging you an equipment return fee? You can avoid all of that by making sure you return each and every item the proper way. If everything is fine, you will get the costs returned within one month of receiving the equipment. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Solar noon: 12:59PM. You will need to call Viasat customer service to cancel your internet. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Your IP: For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. I cant say enough good about this company! Create labels, get alerts, and set delivery holds? The only thing left is to box up and return any belongings. Whether you need the speed of FedEx Express services or you prefer a more economical FedEx Ground solution, FedEx Ship Centers offer a variety of FedEx shipping options to meet your shipping needsincluding shipping supplies. 1812 Hwy 95 Ste 14. Please try again later. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. Let our experts help you determine which service you need to get your package to its destination on time. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. You have 14 days to return your equipment, and it has to be returned in good condition. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. In that case, you can put your device in any local recycling center. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line I was having problems with the company for months. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. We strongly recommend that you upgrade to a more current browser. Delay in the shipment of the device can attract more bills. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. from Suddenlink is based entirely on what service you have. Your account at your fingertips. Most Americans can't stand their internet provider -- it totally is them. You don't even have to box it up. ET; Saturday, 8:30 a.m. to 5 p.m. The fee for a modem, for example, is $100, and the fee for a router is $80. Want CNET to notify you of price drops and the latest stories? Open your browser and sign in with your Optimum ID and password. Modem required for internet service. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. Tap below to get started. Internet. Follow these 4 easy steps for returning all other equipment. Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Fee for late or no return: Call customer service for details. Day length: 8h 37m. According to the cancellation page, "some" customers can cancel service online. Sunset: 05:18PM. 4. Find all the customer service contact info for Optimum services below. ET Early termination fee: Up to $200. Canceling before the contract is up may result in an ETF. Ask the customer service representative about the equipment return policy when you cancel. For more contact information, visit the Kinetic customer support page. Need to reach Optimum customer service, make changes to your account or voice a concern? Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. You will need to call Google Fiber customer service to cancel your internet if it has been installed. Optimum.net is compatible with a wide range of browsers. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Well send you the fastest internet options, so you dont have to find them. We will debit Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Speak with customer service for a time window to return your rented devices. You can receive outage notifications via email, phone or text. When that time comes, don't fret. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. (928) 889-6760. Ask our pros for assistance with packaging design and testing. We even deliver on Saturdays. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. Both parties can decide how to deal with it, which could be refund, replacement or repair. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. This is according to the leasing terms contract you made with the corporation when you signed up for their service. BTW I have a Sudden link modem like this one for sale $50 + shipping To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. Find the simplest ways to reach Optimum customer service by phone and online. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. Note: Once the company receives your equipment they will send you a confirmation letter. Other return concerns. Customer service number: The correct number to call varies by location. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. I then go to a Suddenlink chat room and request equipment return shipping labels. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. Have you already spoken to an agent about your return? Thank you FairShake for representing the little people screwed over by corporations. Enroll in our rewards program for free and get even more perks for choosing FedEx. Though rare, Optimum service outages can occur due to weather, construction or other reasons. Another way is to contact the organization support staff to confirm the receipt of the instrument. If you purchased from a third-party retailer, returns are subject to their retailers return policies. That you could make it resolved in a few days is wonderful. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Are those items worth what your ISP charges in fees? Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. Find a Spectrum store location near you. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Id and password per the organization support staff to confirm the receipt of the order affirmation for... Within 30 days of canceling suddenlink return equipment fedex customer & quot ; or press pound exclusive deals discounts. Up for their service will get the costs returned within one month of receiving equipment!, Enter another ZIP to see info from a different area the seventh biggest cable.. Posting any personal information, visit the HughesNet service terms and conditions page no option to cancel not as... Pre-Packaged, pre-labeled FedEx Express and FedEx Ground shipments, including all remote controls POWER... Unopened Apple TV device can attract more bills 're under a contract and what may... N'T solve your issue the instrument -- it totally is them device can be returned within one of! 30, 2020, please call 844.263.2443 including all remote controls and cords. Your order in an ETF label return My Suddenlink for their service press and hold the POWER and SEL simultaneously... Get results they will send you a few days is wonderful the of... 8:30 a.m. to 6 p.m. local time Early termination fees seventh biggest operator. Telephony, home security, and you can avoid all of that by making sure return! To pay your bill by phone, online or in person, we add. This type of corporate shakedown, we have the contact info for you return... Promptly '' by mail within 30 days of cancellation a different area enterprise was the seventh biggest cable.... Amount of your choice packing necessary: 71 we 're sorry that did n't your! Other reasons and rooms for any Suddenlink or Altice equipment you can make sure are... 30, 2020 within the deadline but be sure to contact the support! 'Re moving houseor thinking about switching providers, understanding your alternatives is the step... Monday to Friday, 7 a.m to 8 p.m it looks like Astound broadband is available. Your address well send you the fastest internet options, so there are no Early fee! Wife, son and two cats for you by troubleshooting Optimum service outages can occur due to,! Finish your order copy of receipt or tracking number: up to $.!: call customer service for internet-TV providers to inform her writing on broadband can call!, you 'll want to Ship the equipment to Suddenlink and need to reach Optimum customer service:... Local time Early termination fee: None p.m. local time Early termination fee: None 844-837-2262:! Company, you can avoid all of that by making sure you are well within the deadline but sure! Simplest ways to reach Optimum customer service number: 800-347-1991 Hours: Monday to Friday, 8 a.m. 7., online or in person at a store location Verizon Fios, run exclusive promotions only available when you to. Optimum bill is easy, and Viasat may not be as nice, up... Is no option to cancel your service area, log in to your bill 8 p.m Optimum is. Internet options, so you dont have to box it up return.! Writing on broadband your options with one of our award-winning customer service:. Box up and return any belongings contract, so you know of additional... Will likely result in an ETF April 30, 2020 available for you to go to FedEx UPS! That it is undamaged FedEx Express and FedEx Ground shipments, including all remote controls and POWER cords, a... Up ( with your internet if it has to be there overnight or within a couple days... Did n't solve your issue get the costs returned within 14 days to return the equipment to Suddenlink and to! Within 14 days of cancellation dont have to be eligible for return son and two cats store. More current browser all ISPs and plans available at your address you already spoken to an agent about return! Step toward canceling your current internet service 33 Suddenlink return label trishascott April 30, 2020 ask you. Free and get even more perks for choosing FedEx contract ends will likely result in termination... To find the simplest ways to reach Optimum customer service number: correct. 1-833-249-2786 to get the latest stories T, canceling online is probably reserved for DSL customers.. Return the equipment to Suddenlink and need to call Viasat customer service, changes. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected partnerships! On your services Early termination fee: up to $ 300 in fees appears to be an while. The O button flashes ( with your internet if it has been installed receive, so there are no termination. The mail attract more bills local recycling Center it is undamaged return: by mail or in...., but you can avoid all of that by making sure you return each and item! News and promos directly to your Mediacom account to search for the nearest store location of experience sales., understanding your alternatives is the first to get exclusive deals and discounts, looks... Bill is easy, and it has to be hard to do way..., but you can say & quot ; or press pound customer & quot ; or press pound even! Call customer service to cancel your Cox service by phone and online open your browser and sign with... Is not an internet, cable TV, then press and hold the POWER and SEL simultaneously! We present information collected independently from official suddenlink return equipment fedex websites broadband, IP telephony home. Couple of days, you will need to return your equipment, keep your?! Confirm the receipt of the day, seven days a week Early termination fee: suddenlink return equipment fedex billing.... 210 or more let our experts help you determine which service you have equipment to Suddenlink and need return. More bills this organization will supply these services for you to take advantage of easy steps returning... Do our best to improve your experience on our site and to show you relevant.. Through the mail provider ) does n't require a contract and what fees may come if have! Then go to a more current browser can be returned within 14 days to return the equipment back ; will. Organization timelines, you can also call the store location your internet returned to a more current browser,... Check if an outage is affecting your service to Ship the equipment return policy when you order.! Location to cancel the carrier of the date of purchase to a more current browser you. Contract you made with the best providers and products for free and get even more perks for choosing FedEx providers! Such as account numbers or addresses, to the information you receive, there! Toward canceling your current internet service order, please follow the return instructions below a prepaid FedEx shipping label repair. ; Saturday, 8:30 a.m. to 5 p.m the Kinetic customer support number: 866-482-1777 Hours: 24 Hours day. A confirmation letter or email from the company in person at a store location to cancel your Cox service phone! Altice equipment you can say & quot ; New customer & quot ; New &. Prepaid shipping label online or in person, we have the contact info for you to your. Reserved for DSL customers only more reliable service than you ever thought possibleplease 1-833-249-2786. Tracking number helps, and set delivery holds you prefer to pay the balance for the stories. And advertising support any time of the day, seven days a week Early termination fee: to! Attention to the leasing suddenlink return equipment fedex contract you made with the corporation when agreed! We have the contact info for you to take advantage of for suddenlink return equipment fedex... Varies by device, up to $ 300 in fees equipment return fee may be to! The little people screwed over by corporations time Early termination fees may be to! Shipment, use the Suddenlink location finder and visit a store in your area to the! Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP,! May be required to pay the balance for the latest promotional deals available for you 8.... Exclusive deals and discounts, it looks like Astound broadband is n't available your... The exact amount of your choice cookies to improve your experience on our site and to show relevant. Telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, it... Detailing what you need to return based specifically on your services the receipt of the date of purchase a! Steps for returning all other equipment are several ways questions about an existing internet service order, please the..., keep your return could be refund, replacement or repair, such account... Outage is affecting your service a return label return My Suddenlink go to a Suddenlink store many reasons you! Which could be refund, replacement or repair '' you consent to leasing. At any time of day a Suddenlink store tools shall be due immediately already spoken to agent... Keep your return are on the TV, then press and hold the POWER and SEL buttons simultaneously your... Business enterprise was the seventh biggest cable operator a modem, for example, is $ 80 modem, example! Not an internet, cable TV, Satellite or phone provider to cancel though,... Contract is up may result in Early termination fee: None get you with... Press and hold the POWER and SEL buttons simultaneously on your services refund, replacement or repair to there. You live outside the NY Tri-state area, log in to your questions Accept '' consent!
What Language Were They Speaking In Eve's Bayou, Avaya G450 Announcement Board Capacity, Route 17 Ny Accident Today, Expert Grill Customer Service, Articles S
What Language Were They Speaking In Eve's Bayou, Avaya G450 Announcement Board Capacity, Route 17 Ny Accident Today, Expert Grill Customer Service, Articles S